FYZICAL Therapy & Balance Centers - Bristol - Bristol, Connecticut

Lori Apruzzese

I wish I came across Fyzical Therapy & Balance Center sooner to help me gain my balance back.
I find the Therapists to be very professional and personable.
They really care for their patients and want to help them reach their goals.
The entire staff here are friendly and helpful. They are very accommodating with appointments. I highly recommend Fyzical to anyone needing physical rehabilitation.

Mike Casinghino

My son, Ethan had physical therapy here after his concussion. Nothing wrong with the service or anything else. However, I paid for my medical services and then a couple months later they sent me a bill trying to get me to pay for my medical bills again. I am lucky that I recognized the bill because I would think there’s a good chance that I wouldn’t have even noticed in most situations. When I called their billing office, basically I was told they were unable to help me I needed to do the research and figure out what happened. I Told them I could take a picture of my HSA account where it shows $650 had been deducted from my account and being sent to them but that wasn’t enough. So I had to call my insurance and get all sorts of detailed information on my payment in order for them to find the money I had already given them. the only reason why I probably noticed that I had already paid that bill was the fact that I had reached my deductible in my HSA account and therefore I did not have $630 in there. Again in many other situation I probably would’ve ended up paying them twice.

When I called the office and the billing specialist they Told me they had no record of my payment. So I had to spend a couple hours on the phone with my insurance company in order to get all the transaction numbers and everything for the payment. So I spent two days worrying about the situation until finally fyzical in Bristol found the evidence they needed to confirm that I paid them.

In summary, could’ve lost $630 of my money. It was their mistake and I had evidence of that but yet they made me spend the time on the phone with my insurance rather than them finding their own error. If you go to them, be careful and check to make sure you’re not paying bills twice and I strongly suggest you keep all receipts.

I worked in the food business for a very long time, and I am not one to complain normally. I don’t think I’ve ever done a Google review with less than four stars. I normally give businesses the benefit of the doubt, but this was extremely frustrating and like I said, could’ve been a huge financial hit to me and my family. For a mistake they made and made me fix.

Mark Farber

Dr. Amanda Martin is the most knowledgeable, experienced, understanding and compassionate therapist that has treated me. She is extremely thorough in her approach to the targeted treatments to improve my condition. She along with the other members of the Fyzical team and the facilities provide a phenomenal environment for anyone seeking to improve their physical conditions!

Colette Desjardins

Physical therapist Amanda is great! She’s knowledgeable and she cares about her patients. She is gentle but challenging at the same time. Her goal is to see her patients make progress.
I’ve have her twice for different issues and I would highly recommend her.

Skip Proctor

Great place to come for physical therapy. The staff could not be nicer. They really get to know you and your injury how best to treat it. Highly recommend. I went for rehab for knee replacement surgery.

Gloria

great staff and therapists. They are supportive and they care about the patient. also the therapist cares about how you are progressing in your therapy. any questions I have my therapist answers them and explain things to me. I like this therapy and balance center the best.

Gillian Strahowski

Fyzical is absolutely amazing! All of the workers are so nice, considerate and determined to getting people feeling better! They make sure you are comfortable with your exercises both at the facility and at home. Making all exercises as versatile as possible to make sure patients can improve at home when they are not at Fyzical.

Bobby Belancik

I had a great experience working with Jen to heal a bulging disc in my back and nerve pain in my leg. She was very patient and reassuring. After completing my therapy sessions I'm feeling much better and ready to continue my workouts at home. I can't thank them enough for helping me through a difficult and painful injury.