Delaware Primary Care - Dover, Delaware

Delaware Primary Care es una clínica ambulatoria especializada en medicina interna que ofrece atención de calidad a sus pacientes. Ubicada en el corazón de Dover, DE, en la dirección 810 New Burton Rd #3, Dover, DE 19904, es fácilmente accesible para todos los residentes de la zona.

Esta clínica se enorgullece de su entrada accesible para personas en silla de ruedas, estacionamiento accesible y sanitarios adaptados para personas con discapacidad. Además, cuenta con un estacionamiento en el lugar y sanitarios regulares para su comodidad.

El personal médico de Delaware Primary Care está compuesto por profesionales altamente capacitados y experimentados, dedicados a brindar atención personalizada a cada paciente. La clínica ofrece una amplia gama de servicios de salud, desde exámenes de rutina hasta la atención de enfermedades crónicas.

Si estás buscando un médico interno en Dover, DE, Delaware Primary Care es una excelente opción. Su enfoque en la atención individualizada y su compromiso con la excelencia en la atención médica hacen de este lugar un lugar ideal para recibir atención médica de calidad.

La clínica también recomienda concertar una cita previa antes de visitarlos, para garantizar una atención oportuna y eficiente. Puedes hacerlo fácilmente a través de su página web mydeldoc.com.

Según las opiniones de los pacientes en Google My Business, Delaware Primary Care tiene una opinión media de 3.8/5, lo que indica una satisfacción general de los pacientes con la atención recibida en la clínica.

Opiniones de Delaware Primary Care

Kayla Deuel

1/5

I have been calling this office since my husband has been discharged from Bayhealth over a month and a half ago. I have also had him fill out and fax over all paperwork for a new patient. The staff on the phone are extremely rude and do not help at all. My husband has had 2 surgeries now and guess what still no return call or scheduled appointment from this office. This is the office he has to see since they are the ones whom signed his discharge paperwork and this had been the worst experience we have encountered. I work for a Doctor's office and this office calls us and gets what they need but can not schedule or return calls to get him scheduled. I will be putting in a complaint with Bayhealth as well as the Medical Board of Delaware.

Nicholas Tricarico

2/5

My wife just saw the doctor, doctor needs to prescribe from pharmacy not over the counter meds for shoulder pain. Did not show the x rays she had done.

SAJE

1/5

I have been seeing Lisa Leonard under Dr. Tan for 5 1/2 years. (Saw the actual doctor once). I have never had a problem with my care in this office until this year. I needed a preauthorization for my asthma medicine which they had been providing for 5 1/2 yrs. I called to speak with her and they could not get her on the phone, they could only leave messages. They were very nasty and confrontational on the phone. I asked for the office manager and was connected with Kim. I told her I needed to speak w someone today because I've been without my medicine for over a month at this point. If I can't get her on the phone I'll have to come in person in the morning because I need my medicine. I asked for the doctor but they refused to connect me directly to him. I guess they don't take calls from patients. Meanwhile 4 or 5 preauthorizations are going back and forth between the office and the insurance. All missing information or filled out incorrectly. Finally I spoke to Lisa and she told me that the girls at the front said I called and was nasty. Well I was treated nasty and dismissed. Meanwhile, I've been without my asthma controlling meds for over a month and it doesn't seem to be a concern. The office can't fill out the preauthorization correctly all of a sudden after 51/2 yrs and the letter of necessity was never sent to the insurance. Then she told me that Kim said I told her "I was going to go into the office with my sneakers on" wth is that supposed to mean That is NOT what I said. I also told her she should have the office calls recorded so they can see how their patients are spoken to and no one can dispute or twist facts. She said she'd start another preauthorization. Next thing you know, I received a letter and her decision was to drop me as a patient. Now I am sick w the flu and my asthma is terrible because they NEVER FIXED MY PREAUTHORIZATION. I tried to find another doctor but I have to wait months. So I called her office to see if she would be willing to help me w antibiotics so I don't end up with pneumonia. Well Keisha couldn't take a message because she won't see me any longer. She told me I can speak with Kim. What a joke! I asked for a witness to the call. She spoke over me almost the entire time and refused to send her a message to see if she's at least willing to see me until I get in to the new doctor. She said she never told Lisa that. So who did? She said another girl did. What nonsense. Then she told me to contact my insurance for a provider. I guess she didnt hear me when I said I had to wait months for the 1st appointment. Also, per the insurance company, they said they wouldn't work to correct my preauthorization because they no longer see me. Just left me with no asthma meds without a care in the world. Why can't the doctors or the PA fill this out correctly after 5 1/2 years or are the girls in the front filling it out incorrectly. Either way, I can't believe how callous UNETHICAL THIS OFFICE HAS BECOME. I have to say Shelina was always nice and helpful for the past years. I have worked in the medical field my whole life and have never seen this level of carelessness from a providing office. Nor the fact that they don't hold their staff accountable!!

Carmen H

5/5

The physicians and staff are amazing at Delaware Primary Care. I’ve been a patient at this office for many years. Recently I required additional assistance with different appt. Tatrea and Kecia, went above and beyond making sure I was taken care of. Multiple calls were made on my behalf all done by caring, loving staff. Both shared I would receive individual calls once all the logistics were in place. I didn’t have to make contact with the office true to their word both called with information. Often folk only share the negative I want to share the positive and publicly thank both ladies for a job well done. I appreciate everything both of you completed for me on my behalf. Kudos to Tatrea and Kecia…two of Delaware Primary Care’s finest!! ?

Heather Eyong

5/5

Dr Osunkoya is the best doctor ever. He is patient, knowledge and very caring. He anticipated my needs even before I asked. I will highly recommend him to anyone. Thank you Dr Osunkoya. Dora T.

Kim Browning

5/5

Dr Mann and all his staff is excellent! Respectful and very professional! I know it is not easy but they do there job with class and grace! Thank you!

JOEL FREEMAN

1/5

Was told they could but me on the schedule because to many canceled appointments. FYI, I only appointments made 2 appointments and the first 1 I rescheduled well over a week before the upcoming appointment and the second you guys rescheduled my time because the Dr. was leaving early on that day and I said that time wasn’t going to work so I picked another day. But no worries will do a new search for a new practice.

MytearAdore Andrews

5/5

The best Medical assistants and physicians you could ever have. Friendly staff, and very helpful!