Florida Medical Clinic Orlando Health - Family Medicine - Lutz, Florida

Steven Meigs

Medicare recipients beware! If you go in for a Medicare FREE Wellness checkup, they will find something to charge you for; they're not content to just receive payment from Medicare.
If you discuss anything during the visit, even the results from the blood tests they require you to get before for the wellness visit, you will be charged extra for "consultation." They claim that such consultation is not included in the Medicare wellness visit! What is the purpose of requiring preparatory blood tests if you cannot even discuss the results without incurring extra fees?
I have been going to Dr. Sotrop for decades, and have as of late been driving many miles to get there from my current residence, but I am done. I never see the doctor anymore anyway, only nurse practitioners; he no longer sees clients for anything routine. I am done with Florida Medical Clinic.

John Morey

As a new patient , I found the staff friendly and helpful. I was seen by J. Perez APRN. She was great to work with. She was knowledgeable of my issues. Together we came to a plan to proceed in dealing with specific problems. She took the time to listen to me and explained clearly what I asked about.

sandra vitale

I wanted to find a doctor near my home where I could build a doctor/patient relationship as I get older. The office staff is rude and unwelcoming. Every time I call, it sounds like the person on the other end has just woke up and annoyed. The PA I saw has since quit and they were in the process of replacing her along with trying to find a new permanent doctor. I guess the doctor I saw was temporary. During a recent physical the doctor mentioned a concern but never suggested a remedy. I will be finding a new clinic.

Roberto Ancona

Highly Disorganized Clinic with extremely bad client service.

I am writing this review to express my extreme dissatisfaction with the scheduling and administrative processes at this clinic. My intention is to provide useful feedback for others considering their services.

Months ago, we scheduled a new patient visit for May 2023 (3 months after our decided date). Upon arriving, we learned that our assigned doctor, Dr. Pava, was leaving that week, a fact that wasn't communicated to us beforehand. The clinic assured us of a smooth transition said we had stablished care and suggested the next well visit to be sooner to make sure everything was ok (Feb2024)

Recently, I needed a sick visit and was initially given an appointment with a Registered Nurse. However, after waiting at their clinic, I was informed they couldn't see "new patients" for sick visits. No apology was given, and the only solution provided was waiting until my already scheduled well visit in February 2024, or go to ER or their owned urgent care 30 min away. Their disregard for immediate care was disappointing.

While I can't comment on their medical staff, the clinic's scheduling and administrative efficiency are severely lacking. This experience raises concerns about patient prioritization during staff changes. I hope this review helps others and prompts the clinic to address these issues.

bobby smith

Excellent experience! Much better than the urgent care down the street!

Walter Riley

Casey Newton

BEV Lavery