Palomar Health Medical Group - Graybill San Marcos Office - San Marcos, California

Joel Ellen

I would have put zero stars but you can’t do that. Do not go here! Their systems are down so they will accept your money but won’t refill prescriptions or send any forms you ask for. I had an appointment a month ago and not one thing has been taken care of. They don’t care about
You and they will make you drive all around the city turning in forms bc they are too lazy to drive them over themselves or to use another fax machine not at work

Anahi Laurenzana

I visited this office to get a referral for OT and I still haven’t gotten an appointment three weeks later. I have spoken to multiple representatives who have all given me different information. It has been a very frustrating process, they can definitely improve on their communication.

J M

PA Jennifer...she saved my life. She is the reason I decided to become a patient at the office for my primary care. A message to the administrative staff at Graybill...you have a gem of an employee.

Laura Marquez

The phone wait to make an appointment is insane. I'm not sure if the receptionists at the facility are in charge of answering, or if it's a call center, but the last two times I went, a receptionist was just chilling on her cellphone. 😐 Once you're in a waiting room, the nurses and doctors are nice & professional. The customer service beforehand is a toss up, depending on who you get at the front.

Jasmine Kelley

As a previous reviewer noted, Dr. Herniack is rude, inconsiderate, and unprofessional.

I've never had such a bad experience with a primary care doctor as I had when I saw her for my initial visit. She dismissed my concerns and disrespected my boundaries. What advice she did give me was vague and unhelpful, but mostly she just wanted to get me out of her office.

The front desk staff was lovely, though.

Pranam Shetty

Tried calling a couple of times to schedule an appointment. Nobody picks up the phone!

Sotthivy chey

Excellent PA-C;Jennifer Montgomery is a great doctor;I have seen so many doctors in the past but she is the best.All of her medication that she prescribed for me work like magic. She very care and she always listen

Jane Moore

The staff are efficient and friendly, putting you at ease. Dr Cheng Lee is my physician and I have nothing but praise for him. I agree you are sometimes kept waiting but that is likely because he is being thorough with the previous patient, and doubtless spends over the allocated time when it is your turn.