Kaiser Permanente San Marcos Medical Offices - San Marcos, California

Kaiser Permanente San Marcos Medical Offices es una clínica ambulatoria que ofrece atención médica de calidad a sus pacientes. Ubicada en 400 Craven Rd, San Marcos, CA 92078, es fácil de encontrar y cuenta con instalaciones accesibles para personas con movilidad reducida.

El establecimiento cuenta con estacionamiento en el lugar, sanitarios accesibles y una entrada especialmente diseñada para personas que utilizan sillas de ruedas. Además, se recomienda concertar una cita previamente para garantizar una atención oportuna.

El teléfono de contacto de Kaiser Permanente San Marcos Medical Offices es 8335742273, y su página web es healthy.kaiserpermanente.org. En su página web, puedes encontrar información adicional sobre los servicios que ofrecen, horarios de atención y más.

Esta clínica ha recibido un total de 312 valoraciones en Google My Business, con una opinión media de 3.7/5. Los comentarios de los pacientes destacan la amabilidad y eficiencia del personal médico, así como la comodidad y accesibilidad de las instalaciones.

Opiniones de Kaiser Permanente San Marcos Medical Offices

Scott LoCascio

2/5

My newborn baby was scheduled for labs the day after we were discharged from the hospital. We showed up at the lab and they no order/appointment for us and turned us away. I called customer service and they basically told me it wasn't their problem and they don't know what happened. I wouldn't really care if it weren't for the fact that she is a 3 day old baby and needs some lab work done for jaundice. The fact that they are delaying her care is pretty unacceptable. Kaiser is just a large bureaucratic company that doesn't care about their patients. They take your money and do the bare minimum.

Audra Webster

1/5

I had an appointment scheduled here with radiology for today. I was told that I would be able to see the appointment info in the online portal. I checked there before I left and was not able to find the details of where in the facility my appointment would be. I arrived hoping it would be obvious but the directory is a bunch of generic "building one is a medical office" stuff with no details about what kinds of medical offices. Finally I called them to see if someone could tell me where to go only to be informed that they had cancelled my appointment earlier in the day. No one left me a voicemail or emailed me or texted me or put a cancellation notice in the online portal. I wasted a whole hour and 15 minutes of my day. This is one reason why people do not get their preventative care. Poor patient experience. If you must see the radiologist here, you better call before you leave and make sure they didn't surprise cancel on you.

Milo Jensen

1/5

Parking at this Kaiser facility is the worst I have ever experienced at any medical facility. They build a huge hospital and forget to add parking to an already busy medical facility. Then to compound their poor planning they block off a large area of parking for valet parking only. Then block off another half of parking for staff only. What a mess not to mention there is insufficient handicap parking making my pass useless.

Jason Brewster

1/5

Dr. M Young and Dr. T Cline were among some of the worst/rudest doctors I've ever experienced. They continually dismissed my family and I's concerns and were trying to rush me out of the hospital.
At one point Dr. M Young expressed to my family and I that the doctors at this location were severely understaffed, underpaid, and under appreciated, and therefore would be unable to admit me to the hospital/get me an MRI for the 2x gran Mal seizures that I had that morning. (I am a 27 year old male who's never had any health issues like this before). The final straw was when Dr. M Young explained to my family and I that his "prestigious" schooling is why we should trust his judgement of discharging me even though he gave us no details? We demanded a different doctor who finally admitted me and got me the MRI.
Dr T. Cline came in to my room following my MRI the next day and actually just stood there silently waiting for my family and I to ask about the results. Which he then preceded to shrug his shoulders, roll his eyes, and explain to me that they "found nothing like he had assumed."
Overall, this was a horrible experience. Thank God I have a family that looks out for my best interest and are well educated. I pay monthly to have kaiser medical insurance so that when I have an emergency like this I am completely covered. Though that may have been the case I had to argue for my health at every point along the way. I will be following up with these doctors and this facility with a formal complaint.
All this being said, the nurses at this location were amazing!

Amanda Dehart

5/5

The staff at KP San Marcos Urgent Care that provided care for me on 11/11/24 were amazing. As a health care provider this is why I return to KP for my healthcare year after year. This is the second time in 30 days I needed to go to urgent care due to not being able to get an appointment with my doctor and the staff from the front desk, urgent care nursing, PAs, XRay and pharmacy made both visits smooth and easy for me to be seen as quickly and effortlessly as possible. I’m so grateful for the care that I was provided last night. Thank you Tom, PA and your staff!!

PETER CHLEBEK

5/5

Very quick and easy steps to get all your medical tests and appointments on one campus. I love the convenience for phone or video appointments with your smartphone makes simple appointments especially easy!! Why would you go anywhere else?

Diane Shragg

4/5

Better signs on buildings is needed - the 1,2 etc are not prominent enough for easy building access. Also, as I waited in the patient pickup area by building 4, many cars are driving down the short bit of road looking for parking and don’t know there is no access there and they have to make a u-turn . This is on the west side of building 4 where hospital employees park. Some signs are needed!!

Nadia Borowski Scott

5/5

I always marvel at the combination of efficiency, kindness, communication, accuracy, support I receive at these offices. The interventional pain department was especially great - from the professional who checked me in, nurse support, physician, O.R. staff and the quiet but efficient cleanup crew. Just a great experience. Grateful we have access to Kaiser healthcare in our neighborhood.