New West Physicians - Littleton, Colorado

jessica ganjon

This primary care facility/operation has been not good for years, but today was the last straw. As I attempted to get a copy of my medical records, they Said they could not help me and directed me to a third-party. The third-party, then in turn said they could not process any medical request without actually receiving it from the main facility. After I called back to inform them that they had informed me incorrectly and asked to speak to someone else she said that was not a possibility but could fill out a complaint form on my behalf. ( about her). I literally tried to speak to anyone else, but this woman and it was not possible samira i believe?

Stephanie Schmeling

After 10 years here I will find a better place to go. Both of the good doctors left. They used to have you do bloodwork a week early and then go in for a physical. This time I went in she asked me the stupid health questioner. Didn’t seem to care about my concerns. Then sent me to get blood tests. The portal showed me my results almost a week before she contacted me through the portal. It was the first time in 52 years I had a few concerning things. I was very worried. I called she never called me back. She scheduled a retest a month later through the portal . Never went over results and still don’t know if I’m ok or need to address or do anything. That is not healthcare. Also Optum took over and I was told by a nurse that they don’t want bloodwork done prior. So you never get to ask questions. They literally just take your money. Almost 1200 for what?

Lisa Ostravich

I was very disappointed that when I went if for a physical all they would do was go over blood work. Before you could over any issues in addition to the blood work. They were in the room for no more than 15 minutes. I believe on my bill it says 45 minutes. I tried another day to get an appointment because I am having troubles with asthma. They can get me in, in a week. That is not right. I will find a new dr.

C B

First visit they completely stopped all my medications because I wanted to see a dr closer to my area I've never had a dr do that as I am a Critical care patient with my pulmonary dr and I was told by pharmacy that I could not get refills or meds until I see a new dr.

Jason Weimerskirch

12/04/2024
Have been coming here for several years with no issues. Yesterday I requested a medication refill and was planning to head to the mountains for the weekend. I went to the office to make sure it would get filled so I could leave for my trip. While there I was told that due to high volume of patients and shortage of staff, "I was NOT a priority". Didn't get the refill, didn't go on the trip. I know I am not a 'priority', just don't need to be told that to my face. This is sad.

Stephanie Martinez

This location is absolutely the worst. The entire staff is useless. No One will call you back if you have an issue. If you get tests done of any kind they will not go over the results with you. Absolutely unprofessional!! Don't go to this location at all. No HELP.....contacting the medical board.

Daniel Wolfsohn is one of the laziest Branch Managers ever!! He's not a man of his word. He promised care and did NOT follow through nor did the STAFF....ABSOLUTELY HORRIBLE DON'T COME TO THIS LOCATION!! THE WORST CARE IN Colorado...Dan your Pathetic!!

Michele Sullivan

Dr Chang is a very good doctor. He is understanding, compassionate,helps you understand your symptoms but most important he knows how to talk to all age patients without embarrassing them or making them feel like they were left behind in time. Thank you.

Rebecca Heckenbach

Sherrie who I saw today and have seen before was amazing like always! SO kind and really seemed to care! I saw her to go back on psych meds and she was SO kind and gentle with me! She is amazing!!

I also saw Britney today……..NOT a good experience! One I was told I was simply meeting with someone who would give me a referral for a psychiatrist to mentor the meds that Sherrie put me on…….was NOT the case! Britney had NO idea why I was there, a social worker is NOT qualified to be a therapist or to be offering any kind of therapy!! She is only 5 years out of school and only 30 and it’s shows! The way she handled me and went about things and didn’t even give me a chance to explain why I was there and her body language was awful!! She made me very uncomfortable! She did NOT make me feel heard or safe! Her office is so dark and claustrophobic! She is awful at listening! A mental health professional which she is most definitely NOT should make you feel heard and make you feel like they care and are always there for you…….she emphasized over and over that she is only there for you Monday through Friday 9~5………not helpful for someone with anxiety and depression like me or anyone with mental health issues! Actually can trigger someone’s issues and anxiety like it did mine! It also felt VERY overwhelming……again NOT healthy or helpful for someone with mental health issues!! You REALLY need to rethink you sad excuse of a “behavioral health center”!
Again Sherrie is an always has been amazing! And I will absolutely keep seeing her! Britney on the other hand is awful!! And you can tell right away has ZERO experience!! The reason you are getting four stars is because of Sherrie!!!! If it wasn’t for her and I had only seen Britney one star would have even been way too generous!!!! PLEASE rethink your “behavioral health center”!!!!!! I will NOT be needing anything from her! And also…….i have an amazing therapist……,I did NOT appreciate her very unprofessional and inappropriate and very judgmental comments about her! PLEASE get rid of Britney and rethink things! Again though Sherrie is Amazing!!!! Britney not so much

Also I paid Britney a compliment because I didn’t want to seem rude but the truth is she should not be doing what she is doing!