Mt San Rafael Hospital Clinic: Jimenez Joseph P MD - Trinidad, Colorado

Peacecircle360

A Lot of ppl talk shit about this place, but I've NEVER had a bad experience & I'm not proud to admit that I've been in this ER more than any of you

Would give 6/6 ☆ ☆☆☆☆☆

Robert Monarco

Ed in Patient Care was amazing this morning getting a prescription refill for me to Safeway which was through Dr. Norris. Ed went above & beyond. He was friendly, professional & outgoing. Thank You, Thank You, Thank You!

Also the young lady at the front desk who rescheduled a new appointment with a new individual in place of Dr. Norris.

Susan Clark

Extremely rude phone personnel. The triage nurse told me to call at a specific time for a telehealth appt. I repeated the information to her, confirming every detail. I called at the time time and the operator screams at me that NO ONE THERE TOLD me that! Essentially calls me a liar, then proceeds to talk over me and refuse to help. Extremely unprofessional. Instead of facilitating care for a patient, the front desk blocks access. How is it that at 8 am all acute appointments for the day are taken already? How is it that the front desk is allowed to make patients cry in the waiting room while staring at them like the patient is bothering them?

Robert Ballard

Had an abscess tooth all the dentists in town were either sick, out of town or not accepting new patients. Was able to walk in an get some antibiotics, a shot and some antiseptic to get me through till I can see a dentist. Very professional staff great part they take walk-ins at 5 so I didn't have to go to the ER

E W

Your experience at this hospital will be hit or miss depending on which of the doctors you encounter. I've personally never had any issues with the staff/nurses on duty.

Over the past few years I have only had to come here 2 times. The first time was very straight forward, with what I would describe as an excellent doctor/patient interaction.

My 2nd experience here today was not the same. While the staff were all very polite and eager to do their job, my doctor at the clinic was obviously very politically opinionated about the illness in my upper respiratory system. Regardless of your knowledge or belief on the topic, I think its pretty obvious to anyone reading this, that you know what I'm talking about.

Covid.

I have an 8 month old son. I wanted to be tested for RSV. The medical literature on RSV shows an incredibly higher mortality rate than that of Covid (which is miniscule). I had to repeat myself multiple times with my request for an RSV test, even after agreeing to a covid test, to which one of her replies was, "I've never heard of that test for adults." But then noticed that she could order it on her laptop... This is all after lecturing me with information about another patients child that had covid and wasn't doing well. Which is pretty unprofessional on its own to bring up another patients details, which is enough information for nefarious individuals to jump on in such a small town like this... Ignorance.

Regardless, I've had covid 2 times since it first started going around. Both times were awful experiences. My wife and I caught it a few months ago, and horribly enough she had to experience having covid while also giving birth to our child.

My whole point in saying all this is, if I come into your walk-in clinic, the last thing I need for you to do as a professional is give me Pfizer and Modernas opinion on their own products. An expiramental drug therapy that doesn't treat, cure or prevent any disease. In particular, a disease that I POSSIBLY DONT HAVE.

*Edit* Results are in. No covid. Tah-dah! Clown world.

So what's the problem here?

Regurgitating opinions that DO NOT reflect the current medical literature on Covid has nothing to do with diagnosing my current ailment.

Not only is your world view operating on information that is at best, 2 years old. The world has moved on. The mandates are over... There are thousands of other types of infections out there... One of them is RSV which has a significantly high mortality rate to newborns, and is circulating pretty well right now.

I requested an RSV test and recieved pushback and got "Clot-Shot" dialogue instead.

This is a huge turn off as an intellectual, and even more of a turn off as someone who respects and appreciates professionals that know how to do their job, which this "Doctor" was not a professional. She's old. Senile. Needs the boot.

My first experience here was excellent. Todays experience was pretty awful...

That doesn't mean I'm giving this place a bad review, it just means that this place has a few bad eggs that need to be culled.

Out with the old, in with the new. That's what this City needs in many areas.

I'm keeping my review at 5 stars because I know there are alot of hard working professionals here.

Josef Prem

Great experience on a Saturday morning I was able to walk in and get a shot and RX.

Tina Lynn Hurley

Really an unprofessional rude experience. Front desk person was giving dirty looks to me and was very condescending when spoken to. Triage nurse acted like she seriously hates her job and the nurse practitioner himself was dismissive and had absolutely no bedside manner, he also reminded us he was a nurse practitioner when my husband called him doctor by accident. My husband was seen here, Im a nurse and I'm telling you find somewhere else to go. WORST EXPERIENCE EVER!!! I will drive anywhere but here again.

Melinda McKay

So they billed me $151 for a skype call. Just to be tested for coronavirus through the drivethrough testing area. Was told it would be a rapid test but I've waited 2 days already without an answer.