Beechwood Post Acute, Transitional Care & Long Term Care - New London, Connecticut

Chelsea Brochu

Absolutely one of the worst places you could select for care for yourself or a loved one. Very unresponsive staff and medical team who routinely leave patients lying in their own waste.

Patients have also been subjected to unnecessary tests and bloodwork as the nurses “confuse” the rooms.

This should be a place of absolute last resort … or the care facility for someone whom you deeply hate.

Jennifer Cody

My father has been sitting in the ER for a few days waiting for placement at a short-term rehab facility. Per reviews, I thought Beechwood would be a great fit. I reached out, they advised they had room, and that they were just pending the pharmacy approval for medications. I advised he had all his medication and asked if that would make the process easier. They said absolutely and they would be in touch. Well they never called back. If you try to reach the intake coordinator she is so professional that her voicemail states that the inbox is full and that you cannot leave a message at this time. Strike one. Back to the medication "issue", they then said that even with my fathers insurance that it was essentially not worth it for them to accept him as a patient since they would only receive $325.00 a day to care for him. That right there baffled me, strike two. The elderly population tends to have medicare, and yet they want private insurance so they get more bang for their buck with the patients they accept. This is not an exclusive country club people are trying to be members of, but apparently all they are in it for is as much money as possible. DO NOT recommend, unless you have amazing insurance that will reimburse them at the rate they feel they deserve. Outrageous. Thanks for letting my father sit in the ER for an extra day and then refuse to answer calls/emails because you are too cowardly to just say no.

Robin Greer

My husband needed to go to rehab twice in the last month and a 1/2 and we chose Beachwood both times because we were so happy with it for the 1st time they're very attentive care about their patients quick to respond to any nurse call buttons conform to his dietary neeis . They are very good about keeping the patient interactive with each other and doing a lot of enriching events to keep their spirits up..

A. Scalia Lock & Key Scalia

July of 2018 I had Knee replacement surgery. I had was home within 2 days, I had in home visiting nurse therapy sessions 2-3 times a week for 3 weeks then had to locate a local outpatient location for continued recovery.

From trusted word of mouth and previous experiences there was only one place I had in mind to receive my therapy sessions 2-3 times a week and that was Beechwood. They are a family owned and operated, providing transitional care and physical rehabilitation with an excellent staff. All employees I encountered were friendly, polite, understanding and patient.

Second visit there, the owner Mr White came down to the rehabilitation room and introduced himself. I met the director of environmental services as well, Mr Donovan and I have to say he keeps that facility in tip top shape.

I worked closely with a very informed lady named Nicole, she was one of many knowledgeable physical therapists that had immediate answers to any questions I had while healing and building back my strength in muscles around my new knee. She worked on the outer and inner scar tissue which I had never heard of and the results are incredible.

Not much more I can say except I couldn’t be happier with the staff at Beechwood. No one ever plans on having to go through hip, knee or joint replacement, strokes, car accident injuries so most folks are in panic mode and uninformed when it comes to picking an outpatient physical rehabilitation, short or long term inpatient facility.

Take my word for it, my experience was notable to the point I felt the need to share and thank them personally via this 5 star review.

Anthony Scalia

Austin Politowicz

Everyone is beyond friendly here. It’s amazing how hard this women and men work to take care of loved ones. We feel that our grandmother is 100% safe in their care, and can’t image her being anywhere else but Beechwood.

Michael Mugovero

I was overwhelmed with how Bill, Jodi, and the rest of the staff were so very accommodating. My father, who is 86 years old years old, all of a sudden started experiencing very sharp lower back pain. Beachwood was amazing with helping him through his physical therapy, not to mention helping myself, being his son, trough the entire process. I would trust and recommend Beechwood to anybody.

Sarah G

My grandmother was here several times as a patient. She received excellent care and the staff truly became family. It is a clean facility and we felt completely comfortable trusting them to care for our loved one.

Susan Perkins

If I could rate this place zero stars I would horrible care my friend who had been there absolutely hated it she actually said one of the nurses hit her I wasnt there so I couldn’t confirm it but I can confirm there wasn’t a day they did not over medicate her to shut her mouth they always had her sleeping so they did not have to listen to her complain which she had every patient right to complain but they never listened .