Hartford HealthCare-GoHealth Urgent Care - New London, Connecticut

angelica vazquez

Es una por quería d e servicio uno llega con un niño y no le dan la atención correspondiente, la secretaría una antipática que osa a los demás uno se acerca a preguntar por que y lo que dices es que ya tenían cita cuando llegaron después definotibamente es una por quería más de 3 horas esperando para nada por que ni pacientes había solo 3 personas. Le puso un uno pero en realidad merecían un cero

Nilza Pagan

Todo bien

Angela Ynoa

Excelente atención médica

Denise Hickey

On Tuesday, November 19th; I arrived at Go Health Urgent Care, located at the New London Mall, early for my appointment. Although it was a busy day; and I had about a 45-minute wait for my appointment, I found the environment to be pleasant, calm, and soothing. Just inside the front door was a comfortable seating area, with large sunny windows, facing the mall stores and lot. The staff members were all calm and professional. They are all young and good at their jobs. I am thankful to the medical assistant who took my vitals. And I am very appreciative of the young P.A. Leanna, who was very pleasant and concerned. She took the time that I needed and was very supportive. I appreciate the diagnosis of arthritis. I'm thankful that it wasn't anything worse. It was worth it, for me to take the time, to have my condition checked.

Carl Moenke

There are always appointments available online for the same day. It's easy to make your appointment online. If you're signed up for My Chart Plus, go Health has got all your info. The staff at New London is super. They are very thorough and take very good care of their patients. if I wasn't able to drive my wife to the emergency room, they were gonna call for an ambulance. I could drive so they called ahead and emergency emergency room was ready when we got there. Who could ask for more I would 110% recommend anyone in need of care to go there especially if you haven't been able to establish a visit with a primary care in the area due to the wait times to get an appointment!!

We were new to Connecticut and the earliest we could get an appointment with the primary care is February 2025. So New London, Urgent Care was perfect for us. On a previous visit there They got us a referral to the chief of General surgery at Backus Hospital and we were seeing there three days later. Especially if you are who the area I highly recommend when you were in need of treatment that you go to Urgent Care in New London!!

Joe-Annis Iodice

Dr. Shapiro and his staff were just great. Since the wait to see a PCP in the Hartford and Yale systems is over a year, this Urgent Care Center a couple of miles from my home has turned out to be a life saver. There were several folks there who seemed to be suffering from the same Viral "something, secondary to something worse", that I was suffering from, and were being treated. The environment is comfortable, Dr. Shapiro is focused, smart and kind, exactly what you want your doc to be and I will come back if I don't get better, and if I get better and get something else, I will be back. So nice that it is close to home, I can simply get in my car and know there is excellent care a couple of miles from home. Great professional experience all around...

Eileen

The lady at the from desk was so pleasant her name was Jamelle.
I was asked to sign something but the screen didn't show me what to sign. I wanted a print out instead. She couldn't find one, so Gina overheard the conversation and told me I just have to sign. She came off rude and aggressive. I told her I shouldn't sign something before reading. She then proceed to tell the office person that she shouldn't be bullied.
As an asthma patient who couldn't catch her breath, they didn't seem such in a rush. Gina then continued to talk and I ignored her do to my breathing. She kept saying mam mam. I'm like really. Sorry but I'm a patient who can't breathe and your going to be rude to me. Gina said well you have a primary dr right. Im here for breathing issues not a physical. This is my first time here and very disappointed how they treat an asthma patient. You could be considerate when someone can't breathe.
Then Gina asked for my name like she is going to make me wait even longer. So unprofessional! Maybe one day you will feel how I feel with my breathing. Its not fun!!!

Suzanne Karrenberg

Doctor was very nice, listened to my concerns as well as to my expectations from this visit. I have used this Urgent Care before and have always been pleased with the results. I recommend it to my friends and family