Advantage Behavioral Health Systems: Walton County - Monroe, Georgia

Chico A. C. R.

I have been going to the Monroe, Ga. location for over 20 years. I have had good experiences in most everything. I don't do good with counseling. The nurse Janice, is wonderful. She goes above and beyond to help any way she can. She is trying to retire I'm sure gonna miss her. Maureen is another great np. I recommend this place.

Janet M.

Horrible for people truly suffering with depression, anxiety, insomnia, bipolar, etc. For 3 months, my son never saw a doctor & couldn’t get an “emergency” appointment scheduled without having to wait another 4-6 weeks even though I told the staff that he was truly struggling & feeling hopeless. In September, he signed the HIPA paperwork for me to be a part of his treatment plan & gave permission for the staff to talk with me but they wouldn’t & when I asked to talk with the counselor/doctor on 11/14/22
I was told NO! so without listening to a concerned parent they never knew what was truly happening on a daily basis #struggleisreal The mental/behavioral health care system in America is broken & it’s heart-wrenching watching someone struggle & unable to get trained professionals to take peoples “cries for help” seriously!!!

Jessica T.

Probably one of the WORST places to get help. If I could leave ZERO stars, I would.

The therapist I had, Susan, fell asleep on me during our last session. Was 20 mins late getting me. Also cut the appointment 15 mins early. The manager that was spoken to the day it happened, seemed to not believe me?

You have to call 3 or 4 times to actually have your appointment canceled. Sometimes they STILL call you asking why you missed an appointment.

The psych I saw, was not very personable at all. He didn’t seem to be interested in anything I had to say or care to listen.

I’ve been trying to get my anti depressants for two weeks now. They never were called in at my last appointment. I’ve left countless messages asking for a call back. Nothing.

If you want quality care, don’t come here.

Amber H.

Nice place. They've always had good & friendly staff at the front desks and good counselors. They now have extended hours until 6pm on week days. They also have convienient appointment reminders​that will text or call your phone before apps to remind you days before. Very helpful.

The B. R.

This place is a complete joke…. I missed one appointment and now they are refusing to see me as a patient anymore

Debbie L.

I've been taking my Daughter here since 2017. I've been very satisfied with her treatment. We've Never missed an appointment and I'm sure that makes a big difference.

Nobody S.

I would rate it zero stars or less if possible. Couldn't be a worse place to get help. Only good thing about the place is that it's free. They honestly don't care.

Alexis W.

They straight up lied. I called recently about insurances and if they accept blue cross blue shield, they said they didn’t. I then looked into the website and it says it does. Extremely unprofessional.