Bristol Health Primary Care- Medical Care Center - Bristol, Connecticut

Ahna Bink Nuk

I h8 this hospital so much lol they don’t even answer the phone!!!

Aracelis Porter

Matthew and his assistant Jenni are the best from this facility. My whole family comes to see him. They are always very attentive, and he always listen to our needs. I highly recommend them. Thank you both for your help. ☺️?

Debra Gallo

MD is very nice. She was in a hurry when she entered my room because she was running late already. So I didn’t get to ask her some questions that I just remembered after she left the room. I did want to discuss them with her.

Gale Johansen

Dr. More is a lovely and caring PCP. She took the time to answer my questions and let me talk. These days I know they’re limited to a short visit but it is important they spend the time to deal with our concerns. Each patient is a whole person. Thank you.

Sue Deslauriers

APRN was very nice very knowledgeable & personable. I have no complaints about my care the phone system is terrible I can’t ever reach a live person have to leave a message & no one calls back I end up going to the office to talk to someone same is true for med refills my pharmacy sends in several refill requests which are not responded to pharmacy then calls me to contact office & after leaving several messages I end up going to the office to personally request a refill.

Frank Borrelli

Only one item. My first visit was scheduled for 1PM. Arrived at 12:45. Looked in the window, everyone was having lunch. No one acknowledge I was even there. The sign said to come 15 minutes early in case paperwork had to be filled out. So I sat down, 1PM came. A woman with her older son arrived, walked up to the window, and was taken care of, without even saying that I was there first. I was kind of upset. I think someone should cover the window during lunch, or schedule after there lunch period is over.

Cinder Ella

When l had my first appt at this practice, it was with a guy named Matthew Hunt who l was told was an MD. A day before my first appt, l received a phone call from a staff member indicating that my appointment was canceled. No one covered for him. No reason given for the cancelation & no apology. Not a good start. What the heck?

I finally met Matthew weeks later and learned he was not a doctor at all. He was a very condescending young individual who believes he's the most intelligent person in a room of medical professionals with much more experience, education and medical degrees.

Matthew refused to listen & treated me as if l was his elderly senile grandparent. I was insulted & terribly disappointed. To call him egotistical would not be an understatement.

When he ordered lab work, he did so incorrectly. The lab indicated this was not uncommon for this new APRN. They had to walk over to his office to get it corrected before they could even identify the required tests. I learned there are no MD's overseeing his work or opinions.

A medical professional in another office at the local hospital told me they had received numerous complaints from their patients about Mr. Hunt.

In less than 4 months, they have moved him from Bristol to Terryville and then Plainville in an attempt to find a location where he can fit in. He just doesn't. He is a liability to an extremely professional practice.

Like most of us, I imagine you prefer to deal with an MD in the medical field and be treated with respect & dignity. This is not that person.

I would avoid this inexperienced APRN. I feel like he has the potential to be dangerous due to his over inflated ego and lack of experience.

Arianna Cruz

I love it here! Originally I had one doctor (she was amazing) but she left and the next doctor I was assigned was amazing as well. Super nice staff AND there’s a Starbucks too huge plus