Carrollton Surgical Group - Villa Rica - Villa Rica, Georgia

Tiffany W.

Very disgusted at the lack of compassion, empathy, professionalism and attention to detail with this practice. My husband had an urgent matter after being treated in the ER, I called WAS HUNG UP ON 5 TIMES on the 6th time I was able to book an appointment, was told it was today at 2pm AT THE VILLA RICA LOCATION she reiterated the location NUMEROUS TIMES, only to arrive at that location to locked doors. We call the practice only to be told they are not serving patients in villa rica today, obviously we had already taken time off work, made childcare arrangements, drove the 25 min to the appt etc. I asked if we drove 15 min to the other location (keep in mind they have a 15 min grace period) since the error was ON THEIR SIDE NOT OURS (even the confirmation text and email said villa rica) if he could still be seen TODAY since we have already missed work and made arrangements on our side for this appt. The doctor refused to see him today, they refused to acknowledge their mistake, simply stating its not their problem because the girl who booked the appt was off today and completely brushed us off. I will NOT do business with this very incompetent, unprofessional office, we will take our business elsewhere.

Wanda B.

I am completely disappointed and dissatisfied by the professionalism of Austin J Lewis...he desperately needs to learn better bedside manners as well as how to refrain from exhibiting extremely rude mannerisms in which to state the "obvious" along with expressing such in an absolutely narcissistic way that seems like a demonstration of childish self gratification and a lack accepting fault in such....I certainly wouldn't trust him in anything more than a consultation let alone a surgical procedure

Ulysses Y.

B