Clineva Urgent Care | Lake Forest - Lake Forest, California

Janine Hooper

This Urgent Care is very clean, and the staff are excellent. Miranda, at the front desk, is very professional, pleasant, and courteous. Front staff make such a difference, and she was great! She helped me out as a walk-in patient and was very clear and kind. I didn't have to wait long. The MA/X-ray techs John and Joseph were awesome and helpful. I was there for a TB test so I didn't need to see the provider, but Dustin seemed like he "fit" the positive vibe of the place. Thank you for the great experience.

Yvette Nieves

I can't recommend this place enough. Hands down, the best experience I've ever had visiting an urgent care office. I have been dealing with neck spasms from sleeping wrong for 4 days and the doctor knew immediately what I needed. The staff is super friendly and professional. This office is very clean (yes, I notice these things) and very efficient. I will definitely come back again and I recommend anyone local to come here as well.

Judy Contino

We continue to come here because we get the best care. Most urgent cares don’t really go the extra mile and this one does!! Caring and knowledgeable staff take the time to listen and find out what’s really going on with you. Can’t recommend this place enough!

Edwin Y

CLINEVA charged me with no explanation of the breakdown. Billing dept did not return my calls for a month. “Betty” talked over me when I explained my frustration I rarely post negative feedback, but their billing team needs to be called out. Clineva’s owner is Roger Killer so I suggest contacting him directly if you experience similar runarounds or attitude.

Our family will stick to mainstream urgent care from UCSD, Scripps, and Sharp from now on.

Jackie Diaz

The staff are more caring than the actual providers , the providers barely acknowledge you or spend any time with your concerns it seems like a bother to them when you ask them for help when they chose a career in healthcare which helps people

annemarie cook

Great place, quick, clean and very professional practioners. was in and out in no time! will definitely be my go to Urgent Care moving forward!

Cody N.

If you care about your time and getting great service, this is the place for you. They have saved my family and I in tough situations and helped in easy ones. They always save us time and from hassle.

Anshika Jain

Have been to this place several times and always had good experience. However it’s unfortunate that quality of service is declining with time. Visited today 02/04 at Portola Pkwy Lake Forest location with an appointment at 1:00. Arrived 10 min prior to appointment. Was taken to the room quickly but then was told there were 3 patients ahead of us.
Surprisingly :

1. Trash bin auto open/close lid not working.
2. No soap in the soap dispenser to wash hands after touching the trash can lid.
3. Sanitizer dispenser not working.

So basically no way to keep hygiene clean other than just water.

Doc came in after about 40 minutes even though clinic didn’t seem to be too crowded. I generally had a shorter wait time before with an appointment.

Seems like when the clinic was newly established, it had much better services and made a difference but now sadly slowly it’s becoming like all others. Wish it had maintained its quality.