Hiva Bastanmehr, MD - Rolling Hills Estates, California

Sophie Bluewind

When I asked questions, about two minutes into the appointment, she got frustrated and said she has other patients to see. Refused to talk about any questions that were outside the scope of a physical, which is what she thought I was there for. I did not request a physical to begin with. I just made an appointment and walked in with some idea of what I wanted to get checked out. She could not have been more bothered and was really rude when I double checked which labs she was planning on running, saying she “told me that before”, when she hadn’t. Switched doctors after this. She acted unprofessional by sighing in frustration and being rude from the outset. Avoid this doctor.
Edit: agree with the review below. She will tell you to make multiple appointments to ask any specific questions that are related to the “one thing” your appointment is about. She then told me I may be experiencing an allergic reaction after looking in my ear and when I asked what I should do about that, she responded “it’s probably something you consumed” and changed the subject. I tried to follow up and then she sighed in frustration. No response. Just one example of her reaction to my questions and how our “conversation” went. By the end of my appointment, I wasn’t sure what she thought of the physical exam she had just performed, nor of what I should expect or do regarding the labs that were ordered or what labs in total were done, and made it extremely difficult to gauge how my body is doing and what to follow up on for my next PCP visit. I gave her several outs , saying I would be happy to come back for another appointment for the questions I had if she couldn’t get to them today, and that I just wanted her advice on how to proceed. Her response was to get visibly irritated, saying “now I’m flustered” and dismissing me when I tried to appease her sensibilities and told her I just wanted to be thorough and that she didn’t need to address all my questions today. Felt very ignored, as if the lesson is NOT to come prepared. If you have no questions and just go through the motions of the appointment, perhaps this is the doctor for you.

Vijetha M

Visiting this place is like getting scammed. I wish i could give less then one star . The staf is very rude unprofessional and scam their patients.
I had taken appointment with Dr Hiva Bastanmehr for yearly physical,urine and blood routine check-up,which is completely covered by my insurance. During scheduled appointment one of the staff member told me ,on physical appointment date ie today ,all physical checkup will be done and in the blood test order (which they had sent to quest diagnostic ) includes all kinds of blood tests which are listed under yearly routine checkup and covered by my insurance

I took off from work and spent soo much money on uber and went for my physical routine appointment today. But the staff and Dr Hiva Bastanmehr started forcing me to schedule 2nd day appointment and today doctor will not do any physical routine check-up .The doctor will only talk about my blood work. And Dr Bastanmehr and her staff mentioned during 2nd appointment for they can conduct physical routine checkup and the procedure like EKG,general examine etc (which is actually covered by my insurance
100%) will be charged and I have to pay complete amount from my pocket. They disagreed to do any checkup and was forcing me to schedule 2nd appointment. And was making money without doing any physical routine checkup.

I had less hemoglobin and vitamin d3 during last year routine check up. So this year I wanted to check my hemoglobin and vitamin d3 level.
But In blood work order which Dr Bastanmehr sent to quest diagnostic, they dint send test orders for vitamin b12,vitamin d,folate level ,iron level etc .most of the test were not included .these tests are covered by my insurance and comes under routine blood work.
Dr Bastanmehr is telling me, to check my anemia and vitamin d3, I need to again do blood work which I have to pay from my pocket.
DR Hiva Bastanmehr and her staff are scam. They scam their patients by telling lie and provide wrong info. She is very irresponsible and very money minded. Due to this scam I lost my this year 100% coverage routine physical ,blood and urine check up.
They were not agreeing to talk to my insurance representative. My insurance representative also asked them why they were charging me as everything is covered by insurance. But they even lied that for them it shows as not covered and as per their company policy they don't do those procedures and blood work for free .They charge the patient and all nonsense stories. They made me and my insurance respective be on hold for 1 and half hour on call. DR HIVA BASTANMEHR AND HER STAFF ARE SCAM. THEY WILL SCAM YOU

MrCoolerdave

Recently moved to Medicare..after 15 years I changed doctor. I could not be happier. Dr. Bastanmehr is a gem in the sea of mediocre Healthcare. Knowledgable,and personable. I feel fortunate to have found this doctor.

Zahra Soleimany