Internal Medicine Of Dover - Dover, Delaware

Matt Coffin

They said they're not trying to do anything to keep me from forgetting my prescriptions. I ordered a refill two Fridays ago. They didn't listen to me at all when I told them several times what my milligram dosage is. The pharmacy reached out to them and they didn't respond. The incompetence is incomprehensible. They lied directly to me now I am without my pain management medication until they figure out what they're doing. I order this two Fridays ago, making that clear, and they either didn't care about me and my prescription or they comprehend what they're doing. I will be changing doctors at the beginning of the year. I have had enough of their unprofessional nonsense.

Wow. I posted this review and told them on the phone I couldn't comprehend their incompetence and I'm getting a new doctor at the beginning of the year. Then these spiteful people send me a certified letter. I have to pay $9.64, saying they can no longer give me medical service. Underhanded, unprofessional, rude, and ignorant. How do you think this is treating your community properly? How dare you treat me like this? You wasted my time and my money and now your gonna make me pay for this letter? I'm a Christian and a forgiving man, but you're a business and you have gone way out of line.

Oleh Hnatiuk

I am a physician with multiple board certifications. I was accepted for as a patient into this practice with their DO (Conti) and WAS INSTRUCTED TO FILL OUT MY MEDICAL HISTORY ON THEIR ONLINE PORTAL BY THEIR OFFICE STAFF. TOOK OVER 1 HOUR. Then they called me back and said I had to REDO it onto paper because the electronic version does not transfer into their EMR. When I questioned their reasoning about duplication of effort and why do they have an electronic history intake at all (did not refuse to fill it out the written forms), the office manager and Conti cancelled my appointment and told me they would not see me in their practice because "I was not a good fit." This was THEIR ERROR. Is this medical abandonment? Not sure but they now have all of my medical records in their system. I do not recommend this group. If they do this to a physician and veteran, what will they do to you...
Oleh Hnatiuk, MD, FACP, FCCP
COL, USA Retired

Joel Gartner

Twice since the beginning of March a nationwide pharmaceutical shortage meant my wife’s medication was unavailable and her symptoms drastically worsened. The staff and doctors at Internal Medicine responded quickly and with compassion and care. After multiple scripts to different pharmacies, we managed to get the dosages she needed. VERY grateful for their willingness to support her during this challenging time. HIGHLY recommend.

Bonnie Arvay

I only have great things to say about my physician, Eve Baldrich. She always makes me feel heard and takes time to provide me with necessary information so I know not only what to do by why. The office staff have always been helpful when I need to schedule or change an appointment or need a referral.

Antoine Adkins

Called doctor office to get an appointment and because I owe them 91$ they wouldn't see me. When I got blood work I was told I would be called to discuss my results but I never did. Then a few days later I get 2 letters saying they will not serve me anymore and to find another doctor lol but still want their 91$. They're all about money and won't tell you what your insurance covers as routine and unroutine. Glad I'm gone short lived but lesson learned.

Dreama Szutenbach

Eve is the best!!! Everyone is extremely professional and caring!! The staff bends over backwards to accommodate patients needs!! Thank you!!

Raymond Ford

No complaints. Dr. Leelaruban always takes the time to address every issue without a feeling of being rushed. She's accurate and expresses a genuine interest in getting you healthy. Both my wife and I see her after our original Dr. Retired. We are happy with the staff as well. It's funny, when your kind, patient, understanding and respectful. You'll get the same in return. I can only imagine what these providers must deal with on a daily basis. I know this is out of their hands but my specialty Dr I am set up to see Is 6-9 months out for getting me in. That's VERY disheartening that the US medical field has fallen to this extent. Is it East coast? Not sure but NEVER waited more than a month on the WEST coast. ?

Justin

This office is terrible! Hard to schedule an appointment, and when you do it's months out. If you are a normal deathly adult, this place is not for you. I'm white and I believe they treated me different because of my skin color.