Lavista Family Medicine Ii - Tucker, Georgia

Cindy June Ronk

I've been going here several years now. Just primary care but all the reviews of the reception, true. I agree - but the new staff and doctors are better than ever - for them I'd like to give 5 stars - the other is still a work in progress and they are aware of all the previous comments. My last two visits have been somewhat better with the reception but -- still room for improvement. Thankfully they are not the doctors or 1 visit would have been the last visit. It's local which is why I like to go to this office and now I think there has been a big improvement now that the old doctors are gone.

Nathalia Luna

Dr. Tatyana was the best, unfortunately she retired. The new office, admins, etc are no where near as amazing. Dr. Gorokhov was my Dr for almost 30yrs…guess it’s time to search for a new pcp

Adrian Arnold

The front desk staff is rude. I tried to explain this to the doctor and she says she has wonderful staff. She nor the staff apologized for the rudeness. I see that many people rave about the staff rudeness. I never had a rude staff member until this particular issue. They have communication issues and when you try to get an understanding they get feisty. I am not going to take anything away from The Doctors they are great but if you want people to return you need that young lady at the window to do better. she is ruining your image. I am so glad i read all these comments. They will try make you feel like their staff is wonderful and with the exception of the front office window girl. it is a great place. the assistant and the lab lady are the best. I can do without the receptionist at the front But if the Dr's don't address her they will continue to get these bad comments. I am probably not going back as they never apologized for any misunderstanding or miscommunication. I have Federal Blue Cross and Blue Shield so i can find a doctor anywhere. They are great doctors but that front girl has to be family because with all these complaints and she is still there.

Nemanja Filipovic

Dr Mikhail Gorokhov and his wife were amazing. I’ve been visiting since 2018. Unfortunately they retired in Dec last year. Office staff is the worst of the worst. It has been always. One example: I called in today regards to my expired “bp” prescription and to make an appointment with a new dr. Nurse or admin who works there literally addressed me with “what are you taking about man dr retired” when I asked about old prescription…not to mention that it took me 2 weeks to reach out someone at the office. As far as staff you would be dealing with rude and dumb Bulgarian people or wherever the f… they came from. I’m an immigrant my self but people that work over there behave like came straight from the jungle. All due respect to retired and new doctors (I haven’t met) but office staff is…no comment. The office has extremely law rating when you look at the reviews posted over the years and all comments are refereed to office staff. I’ve been wondering why doctors don’t do anything about it since I bet affecting their business. I’m not going to go back ever or recommend this place !

Jasmin G

Trust the reviews!! I wish I read them before making an appointment. If I could give zero stars I would. Hands down the worst Doctor's office I have ever been too. The front office staff is extremely rude! and have no concern for patient needs. They are definitely running a scam with medical billing and will charge your insurance for anything. The tell you they have to keep a card on file and for billing, and then withdraw money without even sending a bill in the mail for what it is! DO NOT GO HERE!

Cynthia Lowe

Greetings I truly apologize to you guy's that had a rude horrible experience at Lavista family medicine...Dr Gee was my Dr for over 25 amazing year's!!! And she vared more about her patients than money!!! There were plenty of times I didn't have the money to pay for my meds she would lead me up with samples...and don't forget about the young lady named Lily who stayed with her til her husband married her and she barred children but Tatyana was the best Dr in Tucker I'm saddened that she has gone she even gave me her personal number if I needed her when the office was closed...Great job done Dr Gee🙌🏾🙏🏽🙌🏾❣😘

Sincerely Paris

I wish I could give this place a higher rating due to the amazing doctor that works there and continuously helps my mother, but the receptionist is atrocious. Her attitude makes the experience within the office more of a burden to bear rather than an easy and enjoyable process. She is consistently rude and lacks the emotional capacity to help those who are in tremendous pain and need help with simple tasks. If someone is in unbearable pain, the last thing they are wanting to deal with is a disrespectful receptionist. Simply changing the staff that works there would help tremendously in aiding those in need.

N Kabir

I wanted to save anyone the trouble of becoming a patient here by writing this review. I don't usually write reviews unless I absolutely love or absolutely hate a place.
I've been a patient here for more than a year because it's just easier than finding another doctor. But today will be the last day. Since day 1, nothing has improved at this office. The staff are unbelievably rude and short with everyone, not just me. They are unprofessional. And the wait time.... Even with an appointment the wait time is usually at least one hour. Sometimes even more. The office is always over booked.

The only good thing about this place is that the doctor is nice.