Northeast Medical Group Walk-In Care - New London - New London, Connecticut

L W

Unprofessional receptionists - don’t provide their names leave incomplete messages. Messages not actually reviewed or responded to by doctor! Can never actually speak with doctor which puts a patient at huge disadvantage - doctors not available to answer patient questions, fail to explain thoroughly. Very poor communication skills. Lack of verbal communication skills - wants to communicate through their web portal that doctor doesn’t read - instead some staff on ego trips. Even worse late last year they were a part of Yale data breach. Extremely impersonal & certainly not patient centered care. Rating: POOR

aknoo ali

The best lab for blood test i been with for 2 pregnancies both girls are best especially enilda(eni) i have a needle phobia she made it easy every time 3 hours blood sugar test was the non stress full because of “eni” she is best at her job both enilda and celeste are so kind and the best girls i ever met in any lab thank u so much for your services ?

Olivia K

Rude staff and doctors who don’t care to find a diagnosis. The receptionists will just hang up the phone rather than doing their jobs.

Ruthie Casanova

I'm new to the area. I was referred to this practice back in June for heart population. Been trying to get a hold of these ppl since June 2022. I could've been dead by now waiting on them. They have been sent my referral numerous times and here we are January 2023 and still no call. I have proof that my referrals have been sent and received by them and they still lieyin. Do not trust these liars. Go somewhere else. I think they are selecting who they want to see and who they don't. Very unprofessional if you ask me. They have one star because I couldn't not give any stars like I would have gave them.

Becky Hermes

Hard time getting my Medicine it was hell last year they wouldn't fill refused to As I was sick couldn't make it to Drs . They can't refuse your meds. But did It took a very long time to get my Heart Med. People wolho work here are very rude in person and on phone. It was poor visits here people don't seem happy to work here. Poor customer service From them to me as Patient Don't like this place I wouldn't after last year what they put me thro to Get my meds My Heart pill is a need every day. They don't have to be Rude about it.!!!

Baby Dee

This place is usually good; however, DO NOT TRUST Dr. Peckham! My husband almost died due to the carelessness of him and Walgreens Pharmacy. My husband was given medication that did not mix well with another, and it landed him in the hospital from a seizure which nearly killed him recently!!!!! IT HAS AFFECTED US AND WE ARE VERY HURT AND MAD ABOUT THIS SITUATION. ...DOCTOR OFFICES NEED TO START CHECKING IN TO MAKE SURE DOCTORS ARE DOING THEIR JOB CORRECTLY BECAUSE WE PUT OUR LIFE IN THE HANDS OF DOCTORS ALL THE TIME AND ONE WRONG MOVE CAN COST A PATIENT THEIR LIFE!!!!

ALSO, If you call this office expect to be on hold for a long time.
I don't know how they still have a job when they leave patients on hold for that long, and it happens almost every single time patients call to speak to human being. It is very rude and seriously ridiculous. I DON'T KNOW WHY PEOPLE WAST THEIR TIME WITH THIS PLACE!!!!!

Rob N

I am very impressed by this clinic! I have never had a better experience with urgent care outside of an ER. I wish I knew everyone's name that I dealt with! Nicest and most competent intake, nurse was great with prep, and Doctor was competent and efficient. Most excellent.

Rose Marie Parfitt

Receptionist who checked me in was one of the rudest and coldest I've EVER dealt with, and she's like that EVERY time! Staff treat you like an object and have such an unwelcoming body language and just say "I'm sorry to hear that", or other appropriate responses to issues in SUCH an obvious programmed tone you KNOW that they really don't care which makes you feel like you don't want to be there.
Only gave review 2 stars because the Doctor Amit Khanna for sleep apnea was the best, for a review by himself I would give 5 stars. He should work at a better place, the rest of staff there are rude or just don't seem to care except to be there and get paid.