Northlake Family Dentistry - Tucker, Georgia

Muluken Demissie

We went to this location after seeing thier good review but our experience was extremely disappointing. The Dr almost refused to do the basic cleaning service which is covered by our insurance. They also did some additional examinatin without consulting us and made us pay for it. We were told the payment we made was final but after a couple of weeks we recieved addiotional payment. Such kind of dishonesty was the reason we left our previous dentist but it seems this is even more disappointing. I do not recomment it at all.

Keith

There was misinformation given about insurance coverage. Northlake FD led to believe my dental insurance would cover 90% of the work, but after my initial visit, I was only reimbursed 30%. Just make sure you get everything in writing before your first visit. Otherwise, the practice seems nice, clean, and professional.

Lili Santiago-Silva

Northlake Family Dentistry is great. I was new to area and my husband was the one who recommended them. I love Dr. Pom and staff. Very friendly and professional. They send reminders of your appointment and I have never had to wait more than 5 minutes upon arrival. I've had no problems or "surprises" from my insurance. Dr. Pom is very gentle and I have no complaints.

G. Tucker

Mine was a bit of an urgent appt. New to their practice, i felt welcomed, heard and understood immediately and through my visit. Everyone...absolutely everyone is genuinely caring in an almost "organic"way! Thank you team. You have a (new) lifelong patient!

Miranda Hulett

Jovan is so nice And super helpful with getting me scheduled for a last-minute appointment. Alicia chatted with me and made me feel comfortable while she did my x-rays and Doctor Pom was so thorough and gave me an exceptional treatment plan. I highly recommend coming to this office for all your needs especially if you want a team of people who truly care! Thank you ladies all so much for your help!

Eli Orth

I found Dr Pom through google reviews after needing to find a new dentist and I was very happy with my experience. It’s rare to find a dentist who personally does your tooth cleaning and Dr Pom was very transparent in what was needed for the appointment so there were no surprises billing wise.

Her staff is very polite and Dr Pom keeps a high standard of service. The only thing I would improve is that sometime I’m unable to get a hold of the office via phone. Overall, this is a great family dentist practice and they value their clients comfort.

Denisha Jones

Dr. Pom and her team treated me with care and are wonderful! I was welcome with smiles and mild laughter from Jovan at the front desk and Aisha the hygienist. Dr. Pom is very thorough during her oral services and makes sure to walk you through step-by-step to ensure you understand what is happening within your dental journey.

Bernard Lieberman

When Dr. North retired, we stayed with Dr. Pom who took over the practice. She has lived up to his high professional recommendation, and I am glad to be under her care. The office is run well, and Dr. Pom and her staff are very friendly and personable--as well as being highly competent.

It is several years later now, and I am glad to report that my previous posting remains true. I was there just recently for a cleaning and check up, and I took the opportunity to thank her for her guidance in having me take care of my teeth properly. Again, no cavities, and my gums are no longer bleeding. I received an excellent report on how well I am taking care of my teeth! Thank You, Dr. Pom👍