Piedmont Henry - Stockbridge, Georgia

Ramona R. R.

Excelente trato de todo el personal hoy 25 de julio operaron a mi esposo de una hernia Inguinal estamos muy satisfechos con todo el personal desde la enfermera Débora , Yenifer médicos asistentes con todos sin exención todos gracias muchas gracias.

Jhoanna Q.

Una pérdida de tiempo total!!
Mi esposo llegó con un fuerte dolor de estómago y fiebre 102, pasaron 13 horas para que le pudieran dar una habitación .. tardan mucho tiempo para poder ver a un doctor.. el hospital está sucio todo el tiempo!!
HORRIBLE EXPERIENCIA

Juan J.

Estoy contento. Por está

Morgan

Took my daughter here for an emergency in the evening, didn’t leave until the following day around noon. I ended up having to call out of work because I missed a lengthy portion of my shift (the following day!!) That’s how long it is for an EMERGENCY visit. The staff had attitudes when you would ask for an update and look at you with piercing evil eyes. While you are suffering they gather in the front to eat snacks and laugh with each other, and have a chat with each other. Which I thought was very unprofessional. They have a serious lack of empathy. When taken to the back there was also a lack of empathy and concern for an emergency situation. I expressed my disappointment on what this hospital has become with staff. Her response was there is only one doctor back here. Which is not an excuse. It’s an emergency room, not an urgent care, not a primary physicians office. Staff should be moving like they have something to do or even a care in the world. I will never be back here for an emergency. I’ll go all the way to Atlanta and use every other resource/option before having to come to this hospital. It will forever be LAST on the list. I do not recommend!!

Becky M.

My mother, who was directed to the ER by her doctor due to severe back pain, has now been waiting for over six hours without any updates, comfort, or meaningful assistance from the staff.

Beyond my mother’s situation, I am deeply disturbed by the overall lack of urgency and compassion toward all patients in the waiting area. I have witnessed:
• A man who passed out and cut his head open still waiting after hours.
• An elderly woman, suspected of having a stroke and suffering from dementia, waiting for over eight hours while her grandson struggles to advocate for her.
• A young woman who has been here longer than us, crying out in pain and vomiting all afternoon and evening with no help.

This is not just about long wait times—it is about a failure in basic patient care. There is no communication, no reassurance, and no visible prioritization of critical cases. To make matters worse, as we wait, I keep hearing from others that this is not the hospital to go to in an emergency. Several people have advised me that we should have gone elsewhere, which is alarming for a facility that is supposed to provide lifesaving care.

I expect an immediate explanation for why patients are being treated this way and what is being done to correct this. Please provide me with the appropriate contact to escalate this matter further. No one seeking emergency medical care should be subjected to such neglect and indifference.

Natasha S.

Came to ER today due to shortness of breath And my entire body aching. Waited for over three hours it still couldn’t be seen. Went through triage did my x-ray and was back in the waiting room waiting on a bed. My sugar started to drop. I asked the nurse if I can have a small apple juice and I was told they was not allowed to give any juice or NOTHING. Meanwhile, they were given juice to who they wanted to give juice to. When I called to complain about it I was told it’s procedure until you see the doctor but yet there’s a vending machine for you to purchase soda and water only, now where does that makes sense. But when you bring this to their attention (patient complaints), it’s procedure. When I said the nurse gave someone else juice before seeing the doctor it was I can’t speak on other people. If this is procedure, it should go for all people. But they pick & choose who to give juice to. How am I in the emergency room having another emergency with my sugar, dropping and can’t get no assistance with getting some simple apple juice. Never again, Now I see why Piedmont Henry get a bad rep.

Leila B.

So far this entire week, care has been phenomenal for my mother. Piedmont Henry Hospital has a bad rep for a number of reasons and staffing is probably the number 1 reason as with all other facilities. It's definitely not the staff's fault. I'd like to say, please be nice and patient, all E.R's are busy and full especially with this insane flu season... just expect to be there a while. A lot of facilities are on diversion.
Nursing staff have been very communicative with me and will call me at any time for any reason and I love that. If anything changes I will be sure to come back and edit this comment.

Maureen C.

I had to take my 6-year-old son to the Piedmont Henry Emergency Department, and I am so grateful for the care he received. From the moment we walked in, everyone was incredibly kind, patient, and understanding. Nurse Sade and Nurse Practitioner Nancy Ann Gulotta were wonderful with my son, making sure to explain everything in a way he could understand. The ultrasound, X-ray, and CT scan techs were just as amazing, showing such care and attention to him during each procedure. I chose Piedmont Henry because of the severity of my son's symptoms and the distance to CHOA, and I am so glad I did. They listened to both my son and me, thoroughly ruled out every possible complication, and made sure we felt comfortable and cared for throughout the entire visit. I can’t thank them enough for their professionalism and compassion. I highly recommend Piedmont Henry for anyone needing emergency care, especially for children.