Plainfield Walk-In Medical Center - Plainfield, Connecticut

Kenny Carter

Very good staff,happy cheerful professional place.And one of the staff dressed up as a witch for Halloween, which was awesome. Good to have if you’re sick or down something to boost your spirit.

Brookelyn Wildenhain

The only redeeming quality about this office is Dr. Mackey who was prompt and professional, other than for this reason I can't understand how or why this place is still open. I payed almost $200 for a five minute appointment in which they took my weight and blood pressure then signed a paper for work. I spent more time in an empty waiting room than I did with the nurse and doctor combined. When I returned for a test result which consisted of an unqualified receptionist checking for bumps on my arm, I was charged once again and wasn't even granted access to having my work papers faxed. I would be more forgiving if there weren't over ten patients waiting while the entirety of the staff were sampling kombucha in the back room. While I understand medical is expensive no matter where you go, they could at least put some of the funds into getting rid of the smell of asbestos

Lauren DeCesare

Not once but twice the office forgot to call in prescriptions. The first time I managed to get in touch with them before they closed, but this time the office is closed and according to the answering service, nothing can be done until they open. You have one job - how do you forget to do it?!

It is the only game in town with regards to “urgent care” unfortunately, so I deal. But learn from my mistakes - call before they close to confirm the prescription has actually been called in. ‍♀️

J Ben

More often than not, reviews are only written because of a bad experience --- so here is a good review. My wile and I had severe symptoms which included high temp with throat/headache/sinus issues and wheezing in chest/lung. Richard and staff performed all the tests needed and provided some meds with additional prescriptions. Also prescribed an ex-ray for me to rule of phenomena... The results were well worth the wait time - would highly recommend...

John Morgan

I walked in the clinic quite sick with a mask on and in a visible high state of discomfort. It took ten minutes for a high school kid to come to window. I counted two people in the dirty waiting room. The kid told me to come back in a hour and a half. This facility is filthy, in a state of disrepair, unprofessional and not at all busy. I thought I was on the set of the “Trailer Park Boys”. The State of CT Health Department should shut this down.

marcie

I usually don't write negative reviews, I understand that things can be difficult and staffing is tough these days, however, my Momma Bear is coming out. My son was sent home from school on Tuesday, March 5th, for a cough, we brought him to Plainfield Walk-In, and we have gone in the past with no issues. I won't go into the details of the issues with the doctor, at the visit, however during the visit he had a strep test run on my son. However, he gave him the all-clear to go back to school the next day, stating that my son just had a head cold/cough. He only had a cough as a symptom and his lungs were clear. I never received a call with the strep test results, not familiar with their procedures I thought, no news is good news.
Around 3:30 this morning my son came into my room burning up with a fever. Due to this I kept him home from school and decided to take him back to get checked, this time going to Minute Clinic at CVS. They ran a strep test and within 6 minutes it came back positive. He was started on meds.
I called Plainfield Walk In to ask what their procedure was when strep test were completed. When they said they would call with the results either way I questioned the fact that I never received a call. The looked it up and his results came back positive for strep on Friday morning. Not only did I not receive a call but the script for antibiotics was written but never sent to my pharmacy so even if they hadn't called at least the pharmacy would have and I could have questioned then. But instead, because numerous balls were dropped my son has gone almost a week with no meds when he could have been on them at the latest by Friday, but he was back at school and exposing others. I called and spoke to them and voiced my frustration, although I am not sure if it will go anywhere, so I felt the need to share the information here to hopefully help prevent others from having to deal with something similar. I will not be returning there for myself or my children.

Chrissy Hoxie

This place is a joke. Loyal to them for 6 yrs with one of their Drs. Now he wants to let me go without no reason. All the secretary had to says for the reason I have too much health issues and they don't fill out medical form for ur workplace. So thanks to them ... I'm gonna loose my job while dealing with my major GI issues. Hope you all get have ur building shut down soon. U and ur dra don't seem to ever care about patients and don't even care how loyal. I never ever come here cuz they refusee cuz I have major health issues. I now I might loose my job cuz the Drs refuse to filled out forms for my workplace. I can't even function of cleaning my house or taking out my trash without feeling I'm gonna puke or have a bad bowels. Thanks for ur care

DawnMarie MeOW!!

Do Not Waste Your Time!!! Staff is a complete joke!! Making an appointment is a complete joke as well! Dr. was very unprofessional and after my 4hr trip there absolutely nothing accomplished!! Drive or walk the next block over to Backus Emergency room and save yourself the stress!! Zero stars they should be ashamed of themselves treating people this way!!