Platinum Solar LLC - Logan, Utah

Rob O.

Beware. We are over 6 months in from install and our system is not yet finished but it’s been paid for. We had technical issues with our solar controllers from day one. Now, twice they’ve replaced the controllers and we have old beat up refurbished equipment. My sidewalk was not properly put back and I’ve had a few people injured tripping on it at night. Worst of all. Paid for batteries for complete home battery backup and they’ve been saying the batteries are in back order. I checked with Atlas (manufacturer) and they tell me it’s all in stock. Something shady is going on. I still have an extensive power bill from the power company that I’m paying. No dates are being provided for completion and I get fast talking / lip service from the owner. Really wanted to be happy and provide a good reference to the many dozens that were watching to see how it went with us before they pulled the trigger. I’d say to not use this company. I hope this review lights a fire under them to make it right. Next step for us is courts process if this company doesn’t step up and do the right thing. I’ll leave this honest review up as long as it takes them to make this right.

*** Updated March 2024. This company came to my house and remove the inverters, they were old used ones, they said they needed them to return and xchange for the new ones and on a day or 2 they’d be back. It’s now been 3 months and the company is not coming back. Cameron the owner says he is insolvent and cannot cover the cost to finish my job. It’s been nearly 1 year. My solar system doesn’t not work at all so I’m out the $70k on the solar system and still pay a full power bill. This guy wants to pop up under a new company name, watch out!

Jonathan L.

Zero stars if possible. Company won't return calls or emails. Cameron seemed like a nice guy, but the battery system they installed is now fried. The manufacturer looked at the battery they put in, and said that Platinum did it wrong, and now my battery system is completely fried and supposedly not in warranty. What a disaster. Cameron, the battery company told you repeatedly you cannot run a 5kw battery to the 10kw battery in Parallel, but you did it anyways. I am very disappointed, and I hope you do not open another operation and cause others grief. I am sorry for your misfortune, but you have caused severe problems for others. I think this company went out of business, but I feel obligated to leave this review regardless.

Kristen B.

We had our solar system installed in 2022. The system is still not hooked up. We have been waiting on an upgraded transformer through our city, which is frustrating for all of us; however, Cameron and his team promised to make ALL payments to the financing company while we waiting if they could install our system right away. We took the bait; they paid for a few more than 12 months; and now I cannot get any responses from Cameron nor emails from his team. I read another review saying Platinum Solar is dissolving; I sure hope that's not the case...

Susan G.

Dustin, who was the foreman came with three other members of his crew to our house yesterday morning and spent a full day until dark installing solar panels and batteries into our home. It was quite a process, determining where to place things. He was quite knowledgeable and very patient with our questions. They came back this morning and finished the project and thoroughly cleaned up, making sure everything was sealed properly around the pipes. They were all very respectful and delightful to be around. Very grateful to Platinum Solar, including Akaysha, who helped us in understanding and completing the contract.

Keith J.

What a great experience we have had with Platinum Solar. Connor Wilcox, Jacob , and Tristan Robertson were so good to work with. They were clear, consistent, and fast. And the results are even better that we expected. The output of their panels are 30% more that the panels a competitor just 1 1/2 years ago (the competitor recommended only 60% of what we needed, so we called Platinum to get us some more). I will recommend this team to anyone! Thank you Platinum Solar!

Jeff P.

The Platinum team was great. We had some challenges with permitting, but got them worked out. The install team stayed late to make sure we got complete on time. I feel that the system Platinum provided is the best on the market. We installed panels and batteries and now don't have to worry when the power bumps or if there are extended power outages when we are out of town. We also feel good we have done a small part to help the environment.

Kelly G.

Our experience with Platinum Solar has been wonderful! The owner, Cameron came out to check out our roof. Braden made sure we were getting what we wanted and explained the product and process so that we knew exactly what to expect. Casey and Tristen and the rest of the install crew were so polite and professional! We have had a great experience and highly recommend the company!

Will S. F. J.

Everyone we met has been transparent, open and awesome to work with as they installed our solar panels. The owner and president, Cameron, was very open and transparent on how his company could help us save money by generating our own energy. All facts. He was calm in his presentation and not pushy. He was sincere and genuine in trying to help us save money for the future. We appreciated his candor because if he had pushed, we would have declined his invitation. This process was easy and we look forward to using the platinum solar panels and saving money moving forward. Thanks Platinum Solar!!