Podiatry Hotline Foot and Ankle: Thomas Rambacher, DPM, FACFAS, FAPWCA - Mission Viejo, California

Marilyn Gladle

After many experiences with other doctors I feel lucky to have found Dr. Rambacher. He is professional, thorough and does not give up until you are healed. His wound care is the best I have experienced and unfortunately, I have been treated by many physicians before finding Dr. Rambacher. I drive from Los Angeles to South Orange County because I have so much faith in his knowledge, skill and treatment choices. Thank you.

Derek Barraza

Dr. Rambacher is a true professional. He stays up to date on the latest developments in the medical industry. His practice places a priority on patient care and top notch customer service. I trust Dr. Rambacher’s medical care and appreciate his hard working team to help me with the care I need.

Robert Mason

“Thomas Rambacher is an excellent professional. All staff was kind and made me feel very comfortable. Nice experience.

Alex L

My first visit today with Dr. Rambacher was a great one. He took the time to explain my condition and the plan of treatment after all the necessary tests were done to support my diagnosis. The front office and technicians were also very professional, supportive and efficient with all the paperwork needed. Thank you all.

Felice Bennett

Dr Rambacher is thorough and spends time explaining everything. I am very pleased with the treatment plan to start. Heading back in 3 weeks. I did not have to wait a long time to get my first appointment booked. Everyone was very helpful. I read and reviewed the website and reviews prior to my visit. They did not disappoint.

Nicholas Dorsey

I was a patient of Podiatry Hotline for AT LEAST three years. There is not enough nice things I can say about Dr. Rambacher and his staff. Beyond being incredibly patient and kind, he fixed me up from a life altering ankle injury that was preventing me from properly walking/exercising for an extended period of time.

He worked with me through many appointments and was more than happy to accommodate me despite my obesity requiring special equipment. I even came into his care with a certain mistrust for medical practitioners. Not only did he tolerate that unfair behavior from me, he restored my trust in medical professionals.

The most important reason I am writing this review though is because he successfully operated on my ankle and restored me back to full health. Even though its been some time since I have been out of his care I thought to write this review because I have been walking 10k steps a day for an extended period of time and its all because of the hard work of Dr. Rambacher.

I am truly grateful for everything and even though I am incredibly hopeful I will never need future care from him, I am confident I would be in the best hands should that need arise.

Nicole Han

I would like to give a negative review if I can.

A year ago, I had intended to express my dissatisfaction through a review but ended up procrastinating. Recently, I received a statement claiming I hadn't paid the copay. Recollecting my payment during the visit, I examined my old credit statement and verified the transaction. When I contacted the billing department, they acknowledged my payment but explained that the account had not been updated due to a billing cycle issue. This explanation seems puzzling to me since I paid the copay during the visit.

During the appointment, the doctor suggested purchasing expensive shoes and orthopedic insoles, a recommendation not endorsed by other orthopedics in the area. Echoing sentiments from other negative reviews, it appears that Dr. Rambacher's motivations are primarily financial. The staff members were notably impolite, and the billing department abruptly ended our conversation when I sought clarification on an overdue account, despite my prompt payments. If I hadn't reviewed my year-old credit card statement, I might have unwittingly made an unnecessary payment. Approach your interactions with this establishment cautiously.

Nara Weyman

We had a very good experience with Dr. Rambacher. He explained in detail the issues with my daughter's feet and thoroughly discussed his plan for treatment. He was very personable and encouraged questions.