Team Popp Dental - Chattanooga, Tennessee

Marceliano R.

Bien todo bien atienden con mucha amabilidad

Nakia C.

DO NOT take your kids here! One of the staff members that worked on one of my kids teeth was being rude and mean to my child while I was not present in the back with them. He said that she yelled at him "gah, stop asking so many questions." And also she said that my child was going to be the 2024 questionnaire of the year" because he had a few questions about his teeth being cleaned. So called manager didn't seem to care at all about what happened. We will not be back. If I could leave them 0 rating I would. Wished I had read the reviews before I took them there. My kids feelings were hurt to the point he was about to cry.

Patrick W.

I do not know what happened, but my mobile phone popped up a reminder that my son needs to see the dentist. It seems quite a while since he visited last time. To my surprise, his last visit was in February 2023. I am so confused, I thought after each visit, the dental office always schedules an appointment for next visit. I also blamed myself, not keeping a time record. But we really expect a dentist appointment text message or call. I feel disappointed.

Katie H.

I originally had orthodontic treatment with Dr. Popp 20 years ago. I realize how much time that is and some may not think this review is relevant - but don't you want your smile to last 20 years? Mine didn't. I came to Dr. Popp when I was 14 and I still remember being called a “mouthbreather” by him. My parents were given the option of jaw surgery or extractions and braces with the impression that either would “fix” me. My parents, out of fear and ignorance, chose extractions and braces. I was treated with extractions of my wisdom teeth and all four premolars as well as four years of braces in an attempt to hide my large overbite and avoid surgery. No one, Dr. Popp or my parents, consulted a jaw surgeon. The day I had my braces removed, he asked me, "Are you the one we recommended for jaw surgery?" I replied it was and he responded saying I never needed it. So, I went on thinking that.

Now, at 35, I discovered I have a narrow airway and have had sleep apnea nearly all this time. I will be undergoing double jaw surgery or "MMA" later this year. They’re also doing a septoplasty and turbinate reduction, because I have bad allergies and a deviated septum, which is why I was a mouthbreather. Additionally, there was discussion about replacing the 4 premolars I had extracted BUT THEY CAN'T BECAUSE Dr. Popp used too harsh a wire as he pulled my teeth inwards resulting in loss of roots. In essence, they can't move my teeth to make room for 4 dental implants without risk of losing my front teeth. I would have been better off if Dr. Popp had never touched my mouth.

No amount of orthodontic work can reverse or fix severe jaw deformities because they are skeletal and that should be explained to patients. Always seek 2nd and 3rd opinions prior to orthodontic work. And please remember that orthodontists, though doctors, are not MEDICAL DOCTORS; only a maxillofacial surgeon (jaw surgeon) has both a DDS and MD degree having completed a 6-7 year surgical residency.

Veronica N.

We went to this dental office for two years. We always showed up to appointments without incident and the team was friendly with my daughter. Today I had a call for an appointment confirmation. In two years, this is the first appointment I’ve forgotten about and needed to reschedule because I have to work. She told me that we can’t reschedule because there’s no availability and I would have to call back at the beginning of the year. Excuse me? How do you not have availability for a cleaning for a patient that you have had for two years? I would have had no issue with her saying it might be a couple of weeks or a month because we are really packed on the schedule but not being able to reschedule at all? At that point, someone has overbooked your office and done something wrong. Period. I called another pediatric dentist in the area with a better rating and was able to get booked for a day that I already had off next week. They also wouldn’t provide me with her patient records when I asked for them because they “usually just send x rays”. I know that’s not all the information they have on file in two years. But okay. I’m sure that our next experience will be with a provider that values their patients. That’s probably why they have better reviews.

Scarlet B.

My 6-year-old daughter is non-verbal with Autism. Dentist visits are usually nightmare experiences for my daughter. We are new to the Chattanooga/Cleveland area, and Team Popp came highly recommended from other Autism families. Dr. Colton Popp and his team were absolutely amazing. They were kind, patient, welcoming, and extremely competent. Not only were they actually able to check my child's teeth without causing her
to have a meltdown- they actually had her laughing and signing for "more" teeth brushing. I will only be using this practice for my daughter from here on out, and I would highly recommend them to any other family with a special needs child.

Becca R.

Love the team at Popp! Lesley is my favorite team member. She helped my children relax during their cleaning! We love Lesley!

Mendi M.

Brought my niece here back in the first of the year. She had had bad experiences with dentist previously and was TERRIFIED for WEEKS before the appointment, but within minutes of being with the dentist, she was calm and relaxed and left saying "I don't wanna leave, I love this place". Since then she's had surgery with the pediatrician dentist and still lives this place! Today I brought my 2 year old nephew whom had never seen a dentistnajdnhr LOVED it as well!! I DEFINITELY recommend this place for the kids!!