UCHealth Longmont Clinic - Longmont, Colorado

Cindy

I had a gynecological procedure done at this office in June which was quite painful; no meds were administered. After the procedure, the Dr and assistant left the room for me to get dressed. I got up, was very dizzy, managed to make it to a chair, and passed out. I heard a light knock on the door and a “hello?”, and then a rush of people entering the room to get ice packs on my head, etc, at which point I started vomiting. I was given many apologies. I am writing this review for this clinic to review its procedures as this could have resulted in a horrible outcome.

The doctor’s notes said I was out for 2-3 minutes, which everyone there that day knows is completely incorrect. I have a very accurate Garmin watch which clearly shows I was out for nearly 20 minutes. Completely unacceptable on many levels. Please improve your procedures at this clinic. I will not feel comfortable returning there.

Allison King

The medical staff and providers all seem fine but the billing is beyond messed up. I found out I was pregnant in December & got my bloodwork done here in January. The doctor ordered the bloodwork and sent us downstairs to the lab which then counted as a "walk in" appointment? Then they sent the labs out of network and we got a bill for $5k, insurance covered $4k. We paid the $1k difference in February and then today, in September, were told we needed to pay another $450.

We transfered to Intermountain Health & Good Samaritan Hospital after we received the $5k bill and could not be happier with our choice. No surprise bills and excellent communication from all staff members.

W P

If I could rate lower I would, the over all lack of decency in something as simple as communication is lost on this establishment. The front desk employees alone were deplorably rude as well as incompetent. Unacceptable anywhere, especially, somewhere handling pregnant women.

Get better or get out.

Oliver Whitney

Some doctors will refuse to speak to you about pain management, refer you out to a clinic that's booked for months. Their own behavioral health team will schedule you on a day the doctor isn't working and ghost you. Doctors are unwilling to flex schedule to meet with new patients. Been going through the process for months and never received any care. Call anyone else first.

Loy T

Great doctors, staff and service! Almost never a long wait after arrival (short lines), and lab work is easy to schedule in separate from appointments.

Morgan Goldschmidt

The wait time for an appointment is 6 weeks, and then they call me one week before my appointment to tell me that she can’t see me that day and reschedule me for another day without even asking me. When I call to tell them that the reschedule doesn’t work for me, they tell me it’s going to be another 6-8 weeks to get in with any provider. This has happened to me twice now. I definitely recommend a different clinic that respects their patients’ schedules.

Jennifer Fox

Absolutely garbage.
They have a ten minute grace period. I was 1 minute late, read that again, 1 minute late and was told there was no way for me to get into my appointment. As though my appointment would have actually only lasted ten minutes with the doctor.
This Healthcare system is garbage. The appropriate response is see the patient for the remaining time allotted. Tell the patient that more tests can be run at another appointment etc.
What absolute garbage.

Tanya Frink

I am a new patient. I was greatest professionally and the the woman taking my information was courteous, efficient, and helpful.

Once in family medicine, all staff I interacted with were caring, efficient, and personable. I felt safe and more than satisfied with my choice.