United States Postal Service - Jewett City, Connecticut

Erik Lili (Eri)

This USPS lost my package. It delivered to a random house in that location. I live 4 towns away… How do you lose a package that doesn’t even have the same street name?

Lily Flores

I would give them a zero if possible, I called them to simply ask if my package was there, no attitude nothing...the girl proceeded to give me the nastiest attitude for zero reason, I was so blindsided by it that I had to ask my husband if I may have said something mean without realizing because of the extreme attitude I had received. She didn't bother asking me she was extremely disrespectful and rude, didn't explain anything just shouted and hung up the phone on me.

Maria Barberio

I've never had a bad experience with this local Post Office. I've been using them for 3 years. In person, Customer Service is professional and very helpful. Regarding mail delivery, I've never had any issues getting my mail. I've seen Postal Carriers still delivering at 6pm to get their job done. I was waiting on a Christmas package, that after speaking with Customer Service, they do have a direct line, that is answered in a timely manner, they made a huge effort and my package got delivered today. Two days before Christmas. I appreciate your efforts and thank you for your hard work especially, during the Christmas season.

Muzzy

I have gone to this post office MULTIPLE times because they keep delivering the wrong mail to us, and not delivering our mail. They have actually DESTROYED MY PACKAGE without any sort of contact with me, no missed delivery slip, nothing. And we even requested all packages be held at the office for pickup and they are STILL GETTING LOST/"DELIVERED". they marked the packages they destroyed as "delivered" so I was unable to get a refund through the company. They are stealing people's money, delivering to wrong addresses consistently, and lying about deliveries.

my house number is ABOVE THE DOOR. this is really NOT that hard. We have lived at this address for 3 years, what is going on

Nessie Stone

Tried to call them about a package they'd had for two days, but the worker began to scream at me and hung up the phone. I was so shocked that I turned and asked my parents who were being nosey if I had unknowingly had an attitude or if maybe the tone of my voice was off they said no and that I sounded calm. I figured maybe the worker had a bad day maybe if I called again I would get a different person someone to help me. I called again this time trying my best to sound as chipper as possible STILL got screamed at and they hung up.
I couldn't help but cry because I couldn't understand how someone could be so cruel on the phone, and it because of my social anxiety. My father grabbed my phone to call back and he's been stuck on an endless loop of calling because he wanted to speak to someone about what happened but the same rude person keeps picking up the phone just to hang it up right away.
Genuinely awful person

Witchof RI

If I could give this place a 0 I would. Lazy post carrier. Never confirm the person picking up the package is who the mail goes too. Constantly having to go to pick up packages because driver wont get out of the truck. Missing packages etc. Incompetent employees.

Patricia White Paquin

My regular carrier is a lovely woman and does her job well, as long as I have lived here. But, substitute mail carriers pull into my already existing, badly damaged driveway, to bring me my packages. Whether one or more packages and don't ring the bell ever. I'm disabled and need to have time to be alerted when my packages are being delivered! I have spoken with the postmaster there. Is it not their job too, to ring the bell, when delivering customer's packages!!!!!

Backwoods shananagains

Takes lunch at the worst times for a post office. You'd think they would hire someone to work during peak hours. Definitely needs to be re-staffed immediately its been like this for the past 3 years I've lived here. On weekends they deliver the whole neighborhoods packages to one person and make us deliver them. Also on weekend delivery things go opened and missing....thanks!!