Upson Regional Medical Center - Thomaston, Georgia

Christina E.

Called trying to get medsage to family member of patient to inform them on their ride situation and nurse, Rosanne in the ER, was very helpful by volunteering to locate the person, not once but twice and relaying messages. She is extremely nice and I hope to meet her someday!!

John D.

Excellent !!
I do not understand the negative reviews I saw on here. Every experience with this hospital was wonderful. The ladies at the front desk were polite and helpful. All my pre-op experiences were great which included X-rays, lab work, EKG, registration. Then on the day of my surgery, they took me back within a few minutes. I had a private room with private bathroom. Nurses got my IV going, gave me medicine for my pain and anxiety. Kristen, my nurse gave me detailed step by step explanation of everything. The anesthesiologist was great, informative, and had a great bedside manner. Dr. Thomson came by and explained everything and answered all my questions. My friend/driver was allowed to stay in my private room and watch TV while I was in surgery as opposed to having to go sit in the lobby like they do in other hospitals. In recovery, Kristen was amazing. gave me medicine for nausea, offered me crackers, muffins, ginger ale, etc. Gave discharge instructions to me and my driver. She wheeled me out to the car to go home. She was very nice, professional, and funny. All in all, everyone was great. The facility was nice and clean. I would gladly recommend this hospital to my friends and family!
~ SP

Speckled F.

I had the most amazing experience at Upson Regional Medical Hospital that I simply had to share my thoughts. From the moment the EMTs arrived, I felt a sense of calmness and reassurance that I was in good hands. The kindness and understanding they showed was truly remarkable.

Once I arrived at the hospital, I was greeted by a team of clinical staff who not only provided top-notch care but also took the time to educate me about my condition and treatment options. Their professionalism and expertise were evident in every interaction, reaffirming my trust in their abilities.

What truly sets Upson Regional Medical Hospital apart is the way they make you feel like part of their family. The atmosphere was warm and welcoming, creating a sense of comfort during a stressful time. It's not often you find such a genuine connection in a healthcare setting, and it made all the difference in my healing process.

Overall, my experience at Upson Regional Medical Hospital exceeded all expectations. It truly is a hidden gem in the world of healthcare, where kindness, teaching, understanding, family feel, and professionalism come together to provide the best care possible. I am so grateful for the exceptional care I received and would highly recommend this hospital to anyone in need of medical services.

Catrina Scott- Stone

Hope S.

Every time I’ve come here it’s been a quick and easy experience for me but this particular time that I went it wasn’t so pleasant. My issue is with Rose. The skinny lady with the blonde bob. Very nasty catty attitude. For starters she inserts herself into conversations when no one is talking to her. She even looked at my fiancé work excuse for how long he needed to be out of work and made a passive aggressive remark saying “That’s a long time to be out for the flu” rather than saying I hope you feel better. No warmth or even a smile was ever felt from this woman. On top of that the doctor (Mehrdod Ehteshami) who barely addressed my fiancé needs stood in the doorway of the room as if he was afraid he was going to catch it. He didn’t look in his ears, throat, nose or nothing. To make matters worse he only prescribed him ibuprofen. You would think that after my fiancé listed off his symptoms that he would’ve started an IV or administered some sort of relief. Very surprised by our visit here. Other than those two the rest of the staff is lovely and very attentive. I would just say if you ever come across rose…match her energy and demand a second opinion when it comes to your health. Fortunately I took my fiancé to another facility and he was able to get the proper care he needed fast.

Drenna

I delivered my baby Oct. 9th. Dr. Moga and the nurses were amazing. They were very good to me, my son and family. The care my baby and I received was wonderful. I live 45 minutes away and I drove there to have my son and I’m glad I did. I highly recommend this hospital that was the best care I’ve ever received from a hospital. Thank you all for taking care of me and my son.

Bubbi B.

I gave birth here on the 14th of November and let me tell you it was the BEST experience I’ve ever had. I gave birth at pedimont henry before this and it was a decent experience. But this hospital has the most CARING and informative staff ive ever met. My care team made sure I was okay and as comfortable as possible. They made sure I got to do everything on my birth plan as well. They gave me hella supplies and a diaper bag too when I left. If i get pregnant again I’m going back here to give birth. I love it here and im so freaking proud of the nice staff.

Margaret

I had outpatient surgery on my neck recently.
Everyone I came into contact with the day before and day of sergury was very polite and professional.
Jeri Holt and Averi Engel in the lab are both amazing when they drew my bloodwork.
Sherrell in registration was very kind and informative.
Gale in pre-op, I can't say good enough things with her. She showed such great humility and was kind with every word she spoke. She was very detailed on what I should expect.
Makenna is a brilliant nurse with a beautiful smile, and she always put my feelings and concerns first.
Dr. Thompson explained to me in great detail what will be going on in the OR. Very professional.
Dr Peterson is brilliant, and he was eager to address all of my concerns I had with anesthesia .
The OR nurses and surgical techs also explained to me what would be going on and were very gentle. They made me feel more calm.
Brandi Kilcrease made rounds and prayed with me!! Brandi is such a compassionate, kind hearted individual.

Thank you, URMC, for taking such great care of me and my family. My experience at URMC shows that these health professionals go beyond treating physical ailments. They treat you like family. 🖤

Dwight S.

I had an Aurora stomach aneurysm repaired by Dr. Robert Solynvory. He did a wonderful job of making sure I knew exactly what he was going to do and what to expect when I came out of the operating room. I was in the operating room in less time than expected. He also was very attentive of me while I was in ICU and at the hospital. The amatory unit was very nice. It’s very business like they did an awesome job of getting me prepped and getting ready to go into the operating room. They also had me in such a great mood with their kindness and smile’s that I was no longer nervous about the operation. Now the ICU nurse’s and technicians are the best people in the world. They were always smiling. On time with all my medications and went out of their way to get me whatever I needed. I don’t want to name the names of each one because they all came together as a team. I even had 3 of them in my room helping. What a genius class of professionals they have in there. I love them all and now have a great group of people to pray for daily. Thank you Upson Regional.